At [Beauty Oasis], we are committed to delivering your purchases quickly, safely, and reliably. Below is an overview of our shipping process, policies, and information regarding delivery times and costs. Please read through the following to understand how we handle your order.

1. Order Processing Time

Once your order is placed, our team will process it within 1-2 business days. Orders are typically shipped Monday through Friday, excluding weekends and holidays. Please note that during peak seasons, such as holidays or promotional events, processing times may be slightly longer. You will receive an email notification once your order has been shipped, along with tracking information (if applicable).

2. Shipping Rates

Standard Shipping: Estimated delivery time of 5-7 business days

3. Domestic Shipping

We currently ship to all locations within the United States .For deliveries to U.S. territories or APO/FPO addresses, please contact our customer service team for more details on shipping availability and rates.

4. International Shipping

We do not offer International shipping

5. Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. Please allow 24-48 hours for tracking information to update. If you encounter any issues with tracking or delivery, don’t hesitate to reach out to our customer support team for assistance.

6. Shipping Delays

While we strive to ensure that all orders are delivered on time, please be aware that delays may occur due to factors outside of our control, including weather conditions, natural disasters, or issues at the shipping carrier. We will notify you if there are any significant delays affecting your order.

7. Lost or Damaged Packages

In the unlikely event that your package is lost or damaged during transit, please contact us immediately at [admin@beautyoasis24.store]. We will work with the carrier to investigate and resolve the issue. Please retain all packaging and photos of any damages for the claims process.

8. Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer. If you notice an error with your shipping address after placing your order, please contact us as soon as possible, and we will do our best to update the address before shipment.

9. P.O. Boxes and Military Addresses

We do accept orders to P.O. Boxes and military addresses (APO/FPO), but please be aware that delivery times may be longer for these locations. If you are shipping to a P.O. Box or military address, select the appropriate shipping option at checkout, and be sure to include all necessary details to ensure successful delivery.

10. Return Shipping

In the event that you need to return an item, the customer is responsible for return shipping costs unless the return is due to a defect or error on our part. Please refer to our Return & Exchange Policy for further information on how to return items.

Questions?

If you have any questions or need assistance with your order, please don’t hesitate to contact our customer support team at [admin@beautyoasis24.store] or [phone number]. We’re happy to help!

Thank you for shopping with [Beauty Oasis]!